SUBMIT REFUND REQUEST
Click “Refund Request.”
Log in to your Frontline account and select “Refund Request” in the Main Menu.
Click “Make a Refund Request” and enter details.
- Phone — Enter your phone number.
- Purchase ID — Input the “Purchase ID” for the ticket to be refunded. You can find the specific ticket “Purchase ID” under “My Tickets.”
- Reason — Select a reason for the refund request from the options in the dropdown list.
- Explain — Enter a brief explanation for your request.
Click “Send Request.”