User Refund Policy
Users MUST submit ALL refund requests to Event Organizers no later than two (2) days after the event has ended. Approved refunds will be processed and credited to the bank account linked to your Frontline Ticketing profile within five to 10 business days per the processing times of your financial institution. If you have not received your refund within the specified timeframe, please contact your financial institution.
Refund Requirements
Contact organizer for their refund policy.
Note: All service fees are non-negotiable and non-refundable.
Cancellation Policy
Frontline Ticketing does not have the authority to cancel or postpone any event; this is at the sole discretion of the Event Organizer.
In the event of a postponement, all ticket holders will be notified via email, notification alerts in their user profiles, and/or post updates on all Frontline Ticketing social media platforms.
In the event of a cancellation, all ticket holders will also be notified via email, notification alerts in their user profiles, and/or post updates on all Frontline Ticketing social media platforms.
All refunds will be generated automatically. Users will receive notification alerts through their user profiles at each stage of the refund process. All approved refunds will be credited to your linked bank account within five to 10 business days depending on your financial institution.
Note: All service fees are non-negotiable and non-refundable.
Contact
To contact the Organizer, please go to the event page under Event Details and use the listed contact email.
This document was last updated on June 10, 2021.