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Refund Policy:

1/ Refunds

A/ Once a Nonrefundable badge is placed on a ticket at checkout ABSOLUTELY NO REFUNDS will be approved.

Note: All service fees are non-negotiable and non-refundable.

B/ For tickets without a nonrefundable badge Buyers MUST submit ALL refund requests to Event organizer(s) during or no later than two (2) days after the event has ended their absolutely no exceptions.

Note: All service fees are non-negotiable and non-refundable.

C/ Approved refunds will be processed and credited to the bank credit/debit card used to purchase your ticket(s). Funds will be deposited to your account within five (5) to ten (10) business days per the processing times of your financial institution. If you have not received your refund within the specified timeframe, please contact your financial institution.

Note: All service fees are non-negotiable and non-refundable.


2/ Cancellation Policy:

A/ Frontline Ticketing does not have the authority to cancel or postpone any event; this is at the sole discretion of the Event Organizer.  If an event has been canceled or postponed, please contact the organizer of the event for more information.

B/ In the event of a cancellation or postponement, the event organizer is responsible for notifying ALL ticket holders via email.

Note: All service fees are non-negotiable and non-refundable.


3/ Contact

Please contact the organizer for any event information.

Go to the event page under Event Details and use the listed contact email. 

To contact Frontline ticketing please email us at Contact@frontlineticketing.com.

This document was last updated on October 10, 2022.


A self-service ticketing platform for both event organizers and attendees, offering a dynamic range of live and online experiences.

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